At Zentility we've gone above and beyond most companies to protect your information. We are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors and customers at Zentility.
Information we collect
In order to provide automatic rate switching and bill error detection services, we collect the following information: name, address, phone number, e-mail address, supplier information, and utility username and password when you sign up for our services. This information is used solely by us and is stored in a secure environment.
Why we collect certain information
At Zentility we collect business information only for the purposes of rate switching, bill error detection, providing a high level of customer service, and gaining knowledge internally regarding what our customers want. We do not share information to any other party unless required for switching your energy supplier to save your business money.
We use common and industry standard web analytic tools from companies like Google to collect data about visitors to our website. This data is sent securely by your web browser as part of your interaction with our site. The data may include IP address, time spent on webpages, links clicked, or advertisements viewed on those pages. The data does NOT contain any personally identifiable information such as name, email, or phone number. We collect this data so we can report statistical information and ensure our customers are having the best possible experience using our online services.